Fransisca Novia Dwi Setyani

Fransisca Novia Dwi Setyani


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About Me

Able to work under pressure, discipline and have a good time management. Able to work with team or independently. Love to learn new things quickly. Easily to adapt with the new environment, friendly and skilful.


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BIODATA

WanitaSingleKatolik26 Juli 1992 (28 Tahun)

SKILL & BAHASA

Microsoft Word
Microsoft Excel
Microsoft Power Point
English
Corel Draw
Android Programming
Java Programming
Networking

PENDIDIKAN

2010 - 2015

Universitas Sanata Dharma

Sarjana (S1) Teknik Informatika (IPK 3.76)

2011 : Art division, Pekan Inisiasi Sains dan Teknologi USD 2011 : Event division, Informatics Days Fakultas Sains dan Teknologi USD 2011 : Event divisio ...

PENGALAMAN KERJA

Juli 2019 - Sekarang

Trainer

Teleperformance Indonesia

Responsible to teach new hire agent; responsible to manage people and build team; responsible for making report;

Januari 2019 - Juli 2019

Quality Assurance

Teleperformance Indonesia

Responsible for making a review and give correction to achieve customer satisfaction; focus on customer satisfaction and correct solution that customer service ...

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PORTOFOLIO & SERTIFIKAT

Seminar Nasional RITEKTRA VI

Url :

as a speakers on u201cSeminar Nasional RITEKTRA VIu201d at Fakultas Teknik, Universitas Katolik De La Salle